Most companies that offer consignment or returnable unfinished wines
have already included some form of admin fee or restocking fee into the
price that you pay. In any case if you must order wines on consignment, please drop us an email for more information.
Orders can be cancelled at least 24 hours ahead of the scheduled
delivery/Collection by emailing to firstname.lastname@example.org. Please
note that all cancellation will incur an administrative charge of 10% of
the orders value.
All refunds by credit card and PayPal will incurred a 3.5% fee if customer chooses to cancel part or entire order.
All our wines are stored at storage facilities and there are cost
involve in retrieving the wines, hence we have to limit to a minimum of 6
bottles for self collection to be able to continue to offer our best
price to our customer.
You do not need to register an account with us to place an order. However, if you have an account, your future orders will be pre filled with your delivery details for faster checkout and you can check on your orders history. We do offer occasionally flash deals only to our registered accounts.
We strongly do not recommend leaving your payment at the doorsteps or dry riser as we are delivering alcohol. We might need to check the identification of the person receiving the wines during delivery.
All our wines are Rolling vintages and are not always updated as we have
close to 1400 labels to monitor. We will replace with a new vintage once
the current vintage are no more available. No refund once order are
signed and received. If vintage are a considering factor for you. Please
email to email@example.com to confirm before ordering.